Pump station specialists

Sewage Pump Station Installation, Repair & Servicing

Specialist support for sewage pump stations, package stations, micro pump stations, foul sewage, grey water, surface water, storm water, GRP chambers, thick wall HDPE chambers, concrete ring chambers, controls, alarms, rising mains, servicing, refurbishment and replacement.

Call 0800 820 3046 Send photos / drawings

Pumping equipment by Alton Pumps Civils support from AFS if required Emergency fault support

See how a whole-house installation connects

Illustration of a whole-house drainage system with an underground twin-pump station, controls, rising main and sewer connection — Illustrative whole-house pump station system.

Find the right pump station support

Choose by system type, pumped liquid, chamber material, controls, rising main or fault symptom. Each page gives practical detail on specification, installation, servicing, fault finding and replacement.

Representative Micro range pump station — Micro to larger twin-pump systems — representative range photographs, not a scale comparison.

Representative Maxi twin-pump station — Micro to larger twin-pump systems — representative range photographs, not a scale comparison.

Types of Pump Stations

Compare package, micro, domestic, commercial, developer, adoptable, basement, single and twin pump stations.

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Representative Mini range pump station with pump and internal pipework — Range photograph — tank, pump and fittings confirmed in your quotation.

Package Pump Stations

Compare 26 in-stock AFM and AFPS single- and twin-pump stations with normal 2–3 working day dispatch.

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Representative Micro range pump station with internal pump — Range photograph — tank, pump and fittings confirmed in your quotation.

Micro Pump Stations

Smaller domestic and light commercial pump stations for toilets, annexes, basements, extensions and small buildings.

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Materials guide

Chamber choices

GRP
HDPE
Concrete

Pump Station Materials

GRP, thick wall HDPE, concrete ring and site-built chamber options, including high water table considerations.

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Illustration of surface-water drainage flowing to a twin-pump station and onward through a rising main — Branded surface-water system illustration — not an installation drawing. Drainage, storage and discharge arrangements depend on the site design.

Surface Water Pump Stations

Storm water, rainwater and clean water pump stations where gravity discharge is not available.

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Grey water guide

Lift household grey water

Basins
Showers
Laundry

Grey Water Pump Stations

Pumped grey water from basins, showers, laundries, welfare areas and commercial washdown where appropriate.

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Installation

Pumps and controls by Alton Pumps, with civil installation support available from Alton Facility Services.

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Diagnostic guide

Understand the fault

Alarms
Pumps
Controls

Fault Finding & Diagnostics

High level alarms, pumps not emptying, pumps tripping electrics, float faults and control panel issues.

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Developer guide

Plan the adoption route

Design
Access
Approval

Adoptable Pump Stations

Pump station support for developer drainage and adoption routes, linking to Sewers for Adoption where relevant.

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Pump station types, pumped liquids and chamber materials

Coverage for package, micro, domestic, commercial, developer, foul sewage, grey water, surface water, GRP, HDPE, concrete ring and high water table pump stations.

Package pump stationsPackaged chamber, pump, controls and alarm systems.Micro pump stationsSmall domestic and localised pumped drainage systems.Domestic pump stationsHouses, extensions, annexes, gardens and basements.Commercial pump stationsOffices, schools, care homes, hotels and facilities.Developer pump stationsNew build drainage, road sewers and plot connections.Adoptable pump stationsPumping stations linked to adoption and Section 104 works.Foul sewage pump stationsWC and foul drainage pumping with solids handling.Grey water pump stationsWastewater from showers, basins, laundry and welfare areas.Surface water pump stationsSurface water, storm water and rainwater lifting.Storm water pump stationsHigh inflow, rainfall and attenuation related pumping.Rainwater pump stationsRainwater harvesting, drainage lifting and surface water transfer.Trade effluent pump stationsCommercial wastewater and process drainage applications.GRP pump stationsCommon package chambers with anti-floatation considerations.Thick wall HDPE pump stationsRobust plastic chambers for smaller and site-specific systems.Concrete ring pump stationsPrecast concrete ring chambers and site-built pump chambers.High water table stationsBuoyancy, groundwater and anti-floatation requirements.Single pump stationsLower risk domestic and light duty pumped drainage.Twin pump stationsDuty standby resilience and commercial continuity.Duty standby pump stationsTwin pump operation for resilience and duty sharing.Basement pump stationsBelow ground drainage, foul, grey and sump pump systems.Civil installationExcavation, bases, backfill, pipework and reinstatement support.Sewer adoption pump stationsAdoption, maintenance access and water authority considerations.Design inputFlow, head, storage, chamber sizing and controls advice.Pump station sizingInlet depth, storage, pump head and rising main sizing.

The complete installation

From the house to the sewer

A pump station is a connected system: property drainage, chamber, pump, controls and rising main. The equipment and civil works need to be designed together for the property.

Illustration showing house drainage flowing to a twin-pump underground station and onward to the sewer — Branded system illustration — not an installation drawing. Chamber, pump, controls and discharge arrangements depend on the site design.

Enlarge the whole-house illustration

Scroll within the enlarged illustration to explore it. Keyboard users can focus the image area and use the arrow keys.

Collect the drainage
Foul drainage from the house reaches the chamber through gravity pipework.
Lift and control the flow
The pump, level controls and alarm are specified for the flow, duty and site requirements.
Discharge to the agreed connection
A rising main carries the pumped flow onward, with valves, access and connection approvals considered in the design.

Pumps and civils split clearly

Alton Pumps handle the pumping side. Alton Facility Services can support civils where required.

Alton Pumps focus on pump selection, pump supply, pump replacement, guide rails, valves, non-return valves, floats, alarms, panels, commissioning, servicing and fault diagnosis.

If the same project needs excavation, chamber installation, concrete works, drainage connections, rising main trenches, ducting, backfill or reinstatement, Alton Facility Services can support the civil installation package.

Civil installation guidance Sewer adoption pump stations

Fault symptoms and diagnostics

For urgent faults, start with the symptom: high level alarm, pump not running, station not emptying, tripping electrics, float faults or blocked rising main.

High level alarm Pump not working Not emptying Tripping electrics Keeps running Float faults

Complete pump station support by type, material and fault

The site is organised around how pump stations are actually specified, installed, repaired and maintained: package stations, micro stations, domestic foul systems, commercial systems, developer pump stations, adoptable pump stations, basement systems, surface water pumping, grey water pumping, foul sewage pumping, controls, alarms, valves, rising mains, servicing, refurbishment and replacement.

Alton Pumps handle the pumping equipment

Alton Pumps focus on the pumping side: pump selection, pump supply, pump replacement, control panels, floats, guide rails, valves, non-return valves, high level alarms, telemetry, commissioning, servicing, breakdown repair and fault diagnosis.

Alton Facility Services can support civils where required

Where the job also needs excavation, chamber installation, concrete bases, ducting, drainage connections, rising main trenches, backfill and reinstatement, Alton Facility Services can support the civil installation package.

Major pump station manufacturers supported

View all brand support

Specialist pump engineersPumps, controls, valves and wastewater systems

Urgent supportAlarms, failures, flooding risk and loss of service

Repair or replacement advicePractical recommendations based on the fault

Domestic, commercial & developerSupport for homes, sites and managed premises

Frequently asked questions

Do Alton Pumps install complete sewage pump stations?

Alton Pumps can support the pump station equipment, pumps, controls, alarms, valves and commissioning. Where excavation, chamber installation, drainage connections or reinstatement are needed, Alton Facility Services can support the civil installation package.

What types of pump stations are covered?

The site covers package pump stations, micro pump stations, domestic, commercial, developer, adoptable, foul sewage, grey water, surface water, storm water, GRP, thick wall HDPE, concrete ring, single pump, twin pump and high water table pump stations.

Can you help with pump station faults?

Yes. Common faults include high level alarms, tripping electrics, failed pumps, blocked pumps, stuck floats, failed non-return valves, control panel faults and rising main blockages.

What details should I send for a pump station enquiry?

Send the site postcode, pump station type, chamber photos, control panel photos, alarm status, pump nameplate photos, inlet depth if known, rising main details and whether the enquiry is repair, servicing, replacement or new installation.