Pump Station Keeps Running support is handled around the actual pump station arrangement: chamber type, pumped material, pump duty, controls, alarms, valves, rising main, access, ground conditions and whether the work is repair, servicing, refurbishment, replacement or new installation.
Likely causes
A pump station that keeps running may have a stuck float, incorrect level control, restricted discharge, failed non-return valve or control panel issue. The diagnosis should separate pump faults from control faults, chamber faults and discharge pipework problems. A structured check avoids replacing a pump when the real issue is a float, valve, panel or rising main fault.
- reduce unnecessary use until checked
- do not enter the chamber
- check whether the alarm has activated
- send chamber and panel photos
- note whether the chamber level is falling
- arrange diagnosis to avoid pump burn-out
What to do first
Keep clear of chambers, wet electrical equipment and live control panels. Do not enter a confined space. Reduce water use where possible if the chamber level is rising, then send photos of the control panel, chamber, pumps, alarm display and any visible labels. For urgent loss of service, call the pump station engineers directly.
What Alton Pumps can check
Our engineers can review the pumps, float switches, control panel, valves, guide rails, non-return valves, discharge pipework, chamber condition and rising main symptoms before advising on repair, refurbishment or replacement.
How we can help
- reduce unnecessary use until checked
- do not enter the chamber
- check whether the alarm has activated
- send chamber and panel photos
- note whether the chamber level is falling
- arrange diagnosis to avoid pump burn-out