Sewage Pump Stations by Alton Pumps

Pump Station Fault Finding

Practical diagnosis for sewage pump stations with alarms, pump failure, loss of service, tripping electrics, blocked pumps, faulty floats or control panel problems.

Pump Station Fault Finding
Practical answer

Pump Station Fault Finding support is handled around the actual pump station arrangement: chamber type, pumped material, pump duty, controls, alarms, valves, rising main, access, ground conditions and whether the work is repair, servicing, refurbishment, replacement or new installation.

Likely causes

Practical diagnosis for sewage pump stations with alarms, pump failure, loss of service, tripping electrics, blocked pumps, faulty floats or control panel problems. The diagnosis should separate pump faults from control faults, chamber faults and discharge pipework problems. A structured check avoids replacing a pump when the real issue is a float, valve, panel or rising main fault.

  • high level alarms
  • pumps not running
  • pump running but chamber not emptying
  • tripping electrics
  • float switch faults
  • control panel faults
  • blocked pump or valve
  • rising main restrictions

What to do first

Keep clear of chambers, wet electrical equipment and live control panels. Do not enter a confined space. Reduce water use where possible if the chamber level is rising, then send photos of the control panel, chamber, pumps, alarm display and any visible labels. For urgent loss of service, call the pump station engineers directly.

What Alton Pumps can check

Our engineers can review the pumps, float switches, control panel, valves, guide rails, non-return valves, discharge pipework, chamber condition and rising main symptoms before advising on repair, refurbishment or replacement.

Practical pump station guidance

This page answers the practical questions people ask before they call: what the pump station is used for, what can fail, what details are needed, how the equipment and civil scope split, and when the likely route is repair, servicing, refurbishment, replacement or installation.

How we can help

  • high level alarms
  • pumps not running
  • pump running but chamber not emptying
  • tripping electrics
  • float switch faults
  • control panel faults
  • blocked pump or valve
  • rising main restrictions

Frequently asked questions

Is this an emergency?

If the chamber level is rising, sewage is backing up, an alarm is active or there is flooding risk, treat it as urgent and call 0800 820 3046.

Should I reset the panel?

Avoid repeated resets, especially where electrics are tripping. Repeated resetting can damage equipment or hide the real fault.